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With our sponsorship of SmartLab Exchange Europe and US earlier in 2023, and our sponsorship of FutureLabs this week, we’ve developed a view of key insights on what is happening across the lab informatics industry, and where priorities lie for lab-centred organisations globally. We have also provided insight into the areas budget-holders are looking to invest in new technologies.
Attending conferences globally means that our team can provide key insight to share with fellow informatics peers. Face-to-face interactions provide an opportunity to receive instant feedback and insight into lab informatics trends, which we can extract valuable data from.
Having spoken to delegates in North America and Europe this year already, we have identified some of the high priority investment areas for lab informatics in 2023 by comparing what is important to event attendees, who include representatives from leading pharma, biotech, material science, crop science, FMCG, and food companies. Of the global companies who attended, more than 120 people were polled:
Figure 1 represents the data from both SmartLab Exchange Europe and US, to give an overall view of lab informatics priorities across the entirety of 2023 thus far:
The graph also demonstrates other key lab informatics investment priorities (from the EU and US summits), and these include:
We can see a real trend towards intelligent systems this year, as data consolidation and reusability take centre stage and budget-holders looks towards automation, both physical and within software systems, to reduce the risks of human and manual errors. This isn’t a trend that’s isolated to a particular lab sector either – we’re seeing similar trends across all sectors.
Extracting feedback from delegates at conferences in all geographies means we can identify patterns in the data in order of priority. While Figure 1 highlights high priority investment areas, Figure 2 shows exactly what delegates at SmartLab Exchange Europe and US are planning to assign budget to in the next 12 months:
From Figure 2, we can see that immediate investment priorities for SmartLab Exchange Europe and US attendees are as follows:
From both events in both geographies, we can see that automation and digitalisation rank highly in terms of investment priorities for 2023. Laboratories are technologically innovating to suit growing capacity and speed to market. Automation also substantially reduces the risk of human error, as repetitive and manual tasks can be carried out with ease using automated solutions.
We also learn that lab users are prioritising areas such as lab scheduling, method development, data governance, connectivity, artificial intelligence (AI), and machine learning (ML). As throughput expectations increase for labs around the world, the need to digitalise and streamline operations is more prevalent than ever. The aim of many laboratories is to increase efficiency within the lab, and digitalisation acts as a catalyst in this process.
You can find our team between Wednesday 31st May – Friday 2nd June at FutureLabs Live, where we’ll be developing more lab informatics insights from fellow sponsors and guests. Stay up to date with our LinkedIn, to be notified of other tradeshows Scimcon is attending this year.
Visit Scimcon at the event and contact us directly to book a conversation, to learn more about how we can support your lab informatics projects.
Scimcon launches Graduate Recruitment Programme, partnering with Sanctuary Graduates to meet business needs?Those of you who have been following Scimcon will know that in 2022, we launched our first ever Graduate Consultant Scheme, to bring fresh new talent into the lab informatics consultancy industry, and to help us expand our business by training the next generation of consultants. As we move through 2023, we are proud to announce that we have partnered with Sanctuary Graduates to launch our official Graduate Recruitment Programme, sourcing new talent to join our specialist team of lab informatics consultants, to globally support informatics programmes and projects.
Lab informatics plays an increasingly important role in delivering novel solutions to the challenges faced by modern laboratories. Scientific labs continue to become increasingly technologically driven. In the lab informatics arena existing technologies such as LIMS, ELNs, SDMS and complex instrumentation are now joined by digital transformation programmes not to mention the push to benefit from AI and ML advances.
Scimcon passionately believe that it is the responsibility of organisations like ours to facilitate the development of the next generation of specialist consultants and project resources.
Scimcon aims to contribute to this development goal by working with Sanctuary Graduates to bring new graduates into the lab informatics domain, to train from the get-go in the skills, knowledge, and project experience needed to build roles in the informatics business.
Successful applicants to the new Programme will receive in house training, and will build their experience by shadowing our ‘fully-baked’ consultants within life sciences, FMCG, and material sciences projects globally.
This opportunity allows new graduates to get their foot in the door of the world of lab informatics consultancy. Learning how to succeed in a wide range of projects from single systems implementations, such as LIMS/ELN, to rolling out central data management strategies across organisations, through to full-scale digital transformation projects. This unique opportunity results in successful candidates learning the role by actively being engaged in projects.
The team at Sanctuary Graduates is partnering with the Scimcon team to deliver the perfect candidates for the programme. With close relationships to universities across the UK, the Sanctuary team helps to bridge the gap by working closely with Scimcon, to learn more about the calibre of candidates the Scimcon team are looking for in new graduates – covering everything from academic background, to personality, and geographic location.
The Sanctuary team doesn’t just stop there. They reach potential candidates through a variety of digital and social platforms to provide an initial talent pool as wide as possible. This includes speaking with society leads at universities who pass job ads to members, advertising on platforms like Milkround and Indeed, and using LinkedIn to access a wide range of candidates entering the job market online.
In the same way that data is at the heart of what Scimcon does, data is also at the heart of Sanctuary’s business – candidate data is stored centrally together with very specific attributes. By working closely with Scimcon, Sanctuary can filter applicants by these attributes, with the goal of shortlisting the perfect candidates for interviews.
“There are a few key traits and qualifications we’re looking for when it comes to taking on new graduates within our programme” explains David Sanders, Head of Operations at Scimcon. “Of course, a background in STEM (Science, Technology, Engineering, and Mathematics) is the baseline requirement for us, and a good technical understanding in computer sciences or similar being highly desirable. We appreciate that graduates straight out of university will not have extensive industry experience, but academic background together with a willingness to learn and contribute to the success of Scimcon is what we’re looking for in a candidate.”
He continues: “There are other skills that differentiate one candidate from another. Proficiency in communication is key. We look for people that are confident, presentable, and able to demonstrate that they would be comfortable in a customer setting. The successful candidates will be exposed to client projects very early in their training, so it is important that they are inquisitive, are not afraid to ask questions, and can propose creative solutions to help resolve our clients often complex problems.”
Alex Antoniades, Graduate Campaign Manager at Sanctuary Graduates, shares more insight on what Sanctuary is looking for when recruiting candidates for Scimcon: “Working so closely with David has been really helpful, as he’s provided clear communication throughout the process, and we are fully aligned on what candidates need to be able to offer. Another key factor for candidates to consider is location – while many roles have moved to full-time remote, it’s clear from our conversations with Scimcon that on-site presence is necessary for a Graduate position, due to the technical nature of the work and the training required. This is something that we have made clear to candidates throughout our recruitment process – this isn’t a role that can be done from home from the outset, and candidates need to be willing to travel into the companies offices and globally to clients sites. It’s completely understandable for this role, and the great thing about Graduates is that many of these candidates are often fresh out of university, ready for a new start, and aren’t tied down to a particular location. It’s an exciting opportunity for Graduates ready to kick off a new career in an exciting and important sector.”
For more information about Scimcon’s Graduate Recruitment Programme, potential candidates are advised to reach out to the Sanctuary Graduates team via the website, or by contacting Alex Antoniades at alexander.antoniades@sanctuarygraduates.co.uk.
We also recommend following us on LinkedIn to stay up to date with what Scimcon is working on.
Scimcon reduces carbon emissions for another year?Scimcon continues to meet the criteria for Carbon Neutral Britain for a second time in 2022. This has been attained through conducting the required measuring, calculating, and offsetting carbon emissions between the period of June 2021 and May 2022.
After first receiving the initial award in 2021, we are proud to have maintained this title throughout the following year, underpinning Scimcon’s global commitment to a sustainable future.
Co-founder of Scimcon Geoff Parker recognises the global nature of the company after first obtaining the award in 2021; “Our customer base consists of a diverse range of lab-centric organisations including large pharma and biopharma companies internationally. As Scimcon sees further expansion and more on-site projects in 2022, we are keen to drive our sustainability initiative through the global projects taking place all over the world. Carbon Neutral Britain pledged to offset our remaining carbon usage with accredited global projects that reduce the amount of CO2 in the earth’s atmosphere. After gauging the environmental impact of our operations, we knew this would be a priority of ours moving forward.”
We renewed our Carbon Neutral Britain certification by offsetting against four international projects set up by our awarding sponsor. The Burgos Wind Project is the largest wind farm in the Philippines. This project produces clean energy, omitting sources that contribute pollutants and greenhouse gas emissions to the environment. Also, the Rice Husk Power Project, the first renewable energy scheme to utilize rice husk as biomass fuel for electricity generation in Cambodia. Not forgetting the remaining two projects, the Andes Mountains Hydro Power in Chile, and the Huaneng Changyi Wind Farm Project. All equally as impactful, we recognise that offsetting our carbon usage against projects like these is vital for our own global strategy here at Scimcon.
As we continue to operate in the complex lab informatics field, Scimcon’s efforts to reduce carbon emissions must continue to benefit our customers. Scimcon will continue to responsibly balance the very real need for on-site client interaction with the use of innovative communications, thereby reducing the impact of unnecessary travel. If taking part in auditory assessments and remediations like this one offsets our necessary emissions and contributes to a more sustainable future, the Scimcon team is more than dedicated to its requirements.
For more information about how we originally achieved our certification, visit our blog. To learn how Scimcon can help support your business with its IS strategy, contact us.
Scimcon Sponsors Oxford Global’s SmartLabs UK?SmartLabs UK is just days away from taking place in the capital of the country, and we’re proud to be sponsoring the 4th Annual SmartLabs Congress 2022 in London this year. Here, we explore what the two-day event will entail.
On the 8th and 9th September 2022, the Novotel London West will open its doors in welcoming leading experts of the lab informatics field to educate, inform and excite. From technical presentations to think-tank roundtable discussions, we had to join in.
Within a post-pandemic society, our reliance upon digital technology is greater than ever. In the field of life sciences, lab scientists are seeking better ways of consolidating and storing data. While paper-based labs are largely a thing of the past, many are filled with isolated information systems and nonstructured approaches, such as experimental workflows based at least partly in Excel.
Not only do such environments risk human error in transcription and duplication they restrict the organisations’ ability to search and mine data for critical insights.
Removing these disjointed workflows and dataflows are a key part of the wider digitalisation processes which are taking place throughout the lab space. It is no longer enough for laboratories to solely rely on LIMS, ELN, SDMS and instrument data systems.
It is important for the Scimcon team to stay ahead of the zeitgeist from customer-to-customer. Keeping up to date with current trends in lab informatics is at the heart of what we do.
What has this got to do with Oxford Global’s SmartLabs UK? The event will be split into two easy-to-follow streams, featuring all things lab informatics. If you’re unsure of what the latest innovations are, SmartLabs UK will provide the latest updates via over 50 cutting-edge presentations and a series of interactive discussions.
With virtual events becoming the norm in recent years, it is exciting for attendees to be given the opportunity of an in-person, collaborative experience. Day one of Oxford Global’s SmartLabs UK involves the exploration of monitoring and operational tools, and virtual reality tech demonstrations. Day two will delve into data standardisation and governance in lab informatics, and this is just the beginning. Some of the confirmed leading experts attending the event include the Genentech Director, Erik Bierwagen and Goldsmiths University professor, Larisa Soldatova.
If you think you’ve heard all of the latest informatics tools and technologies that are available, one of the benefits of attending SmartLabs UK will be the advice given on how to use these systems to leverage your data. After all, it is vital to understand how to put theory into practice. Taking advantage of the event’s opportunity for interaction, the 4th annual congress will provide an Event App. This will allow attendees to watch selected presentations on-demand, and contains extensive networking features. The benefits of using the app include; a dynamic agenda in which you will receive notifications of any changes to the day, a chance to the view the profiles of all speakers and organisations and a personalisation tool that allows you to organise and plan your schedule. There will also be an Event App prize draw for those participating in specified activities throughout the event.
As programme sponsor of Oxford Global’s SmartLabs UK, we are thrilled to assist in paving the way to laboratory digitalisation through automation, cutting-edge informatics tools and technologies. We believe that the digitisation of your laboratory projects should be done with the best advice and trusted expertise behind you. In turn, this is vital for the healthy reproduction of the life sciences industry.
Throughout the event, you can expect to receive this information in an engaging, illuminating way and through a variety of mediums. We will help to deliver think-tank discussions as well as trusted, face-to-face conversations with our team members who have direct lab experience. For those who prefer independent research and networking, we support the use of the Event App for all your lab informatics queries.
To organise a meeting with our team at the event, or to learn more about how Scimcon can support your digital lab transformation, contact us today. To learn more about lab informatics read more on our blogs via our website.
We’re hiring! Scimcon launches its first Graduate Consultant Scheme for scientific and technology graduates?Over the past year we have seen a vast increase in demand for quality individuals to lead and resource laboratory digital transformation projects.
This increased demand coupled with a desire to develop the next generation of world class consultants has resulted in Scimcon creating its first Graduate Consultant Scheme, for scientific and technology graduates.
Scimcon is actively partnering with universities and attending graduate recruitment fairs to attract and recruit the right candidates to join the scheme. The candidates will be trained in the multiple disciplines that Scimcon typically work, Project Leadership, Business Analysis, Solutions Architecture and Computer Systems Validation. Additionally, they will also get exposure to a domain that combines both science and technology. From the chemistry of materials science to biologics drug discovery, our teams work in a diverse range of scientific fields.
Scimcon will introduce the successful candidates to a career as a laboratory information systems consultant. Training will be provided in a variety of project settings in multiple industries and with various software vendors. The individuals will shadow our experienced consultants to build knowledge and gain an effective understanding of what it takes to provide insightful, pragmatic and highly valued consultancy services to laboratory-based organizations. Our graduate consultants will work on exciting projects for globally recognized industry names giving them the perfect opportunity to kick start their career. As our customers are based around the globe, there is also an exciting opportunity for successful candidates to travel and work on-site with customers in Europe, the US, and beyond.
As customer-facing consultants, our team demonstrate a particular set of qualities. They are dynamic, enthusiastic, driven, conscientious with an eye for detail. They have excellent relationship building skills, but above all they demonstrate integrity consistently. We are looking for individuals that exhibit these same qualities.
If you are graduating in 2022 with a scientific or computer/technology related degree/masters/PhD and you are looking for an exciting career in informatics consultancy, please get in touch with Scimcon’s Head of Operation, David Sanders at dsanders@scimcon.com
Scimcon sponsors SmartLab Exchange and identifies priority themes for 2022 lab informatics?The SmartLab Exchange, from April 26-27, 2022 at the InterContinental At Doral Miami – Doral, FL is one of the global meetings for lab informatics leaders. Scimcon continues its proud sponsorship of this event, and attended in person to facilitate one-to-one meetings with a number of informatics customers from big pharma and lab-centric sectors. Scimcon sponsors the SmartLab Exchange because it provided a useful access to the community of senior R&D, Quality Assurance and Quality Control decision-makers from industry in North America.
Speakers at the 2022 SmartLab Exchange included the best of the best, with attendees from Proctor & Gamble, Biovia, Bayer, AstraZeneca, Sanofi and Amgen, among others. SmartLab Exchange is attended by invite-only decision-makers. The unique invite-only format of the event means that both sponsors, speakers and delegates can access a closed community that meets their individual needs.
Attending from Scimcon were Geoff Parker and Dave Sanders, and during the event they took the opportunity to poll the customers and contacts from many of the attending organizations, to identify the current 2022 trends in the lab informatics industry. SmartLab Exchange represents the lab informatics community across industries including:
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Geoff and Dave spoke with representatives from a multitude of organizations to take a pulse of the trends in the industry. Geoff explains:
“Scimcon works globally as a lab informatics consultant and implementation partner, with big pharma and biotech companies as well as vaccine manufacturers. We tend to see similar challenges from lab to lab, from organization to organization, and it is useful to take events like SmartLab Exchange as a means of checking in and ensuring that our customers’ needs are current.”
In the informal poll of attendees at SmartLab Exchange, Scimcon was able to identify key trends and themes that are important to the modern lab in 2022.
The subjects identified as highest interest to the delegates were:
Interest in product areas for the lab was high, especially for:
There was a general trend for interest and support in data integration and systems integration.
Geoff summarizes “As lab informatics consultants with a global customer base in pharma and biopharma labs, it is important to us to check in with influential decision-makers from the lab. SmartLab Exchange gave us a useful ability to poll the attendees and see trends that will impact the modern lab decision-maker, and will help us at Scimcon to hone the way we partner with our customers.”
Scimcon is proud to sponsor SmartLab Exchange, and support customers in life sciences with their lab informatics management and strategy. For more information about Scimcon’s services, contact us today.
With the March congress on the horizon, we take a look at some of the trends within the industry over the last year, and what to expect from the March event.
It’s not a surprise that, with the impact of the pandemic, the importance of digitisation has been heavily reinforced. In early 2020, we reflected on Scimcon’s experience of providing remote support to clients and some of the changes we witnessed as a result of the COVID-19 pandemic, and now almost two years on, we’re seeing a new way of working across labs and organisations.
With digital transformation hot on the global agenda, what’s next for analytical and clinical laboratories? What will the lab of the future look like? Lab of the Future’s March congress aims to answer that question.
With a selection of activities scheduled across the 2-day event, there is no shortage of opportunity for attendees to get involved – whether that’s in-person in the Boston, MA event, or from the comfort of their own workspace via virtual attendance.
The agenda features a range of roundtables and presentations, including plenary sessions, as well as more focussed discussions on specific topics, from the digital lab to the connected innovation lab. The tradeshow will also feature plenty of networking session throughout, allowing individuals to form valuable new connections and learn more about some of the key players and innovation across the industry.
The event also welcomes a wide of speakers presenting and hosting discussions during the 2-day period. With confirmed speakers from GSK, Merck, Pfizer, Boehringer Ingelheim, and Astrazeneca, amongst many others, it’s guaranteed to be an event filled with interesting discussions from some of the organisations that have become household names over the last 24 months.
In addition to discussions, the event is also hosting technology showcases, for leading solution providers to demonstrate some of the latest and most disruptive innovation that they’ve been perfecting behind the scenes. Focussed work tracks also allow attendees to take a more in-depth look at some of the latest technologies and trends in 4 key areas – lab automation, digitalisation, connectivity, and innovation.
Lab of the Future is an insightful event, and one that we look forward to as well as sponsor each year. The in-person aspect of the event will make for a refreshing change following the pandemic restrictions experienced worldwide, but the additional virtual element of the tradeshow means that users around the globe can participate and get involved, regardless of restrictions and concerns surrounding COVID-19 and travel.
However, in addition to the event, the lab of the future is a concept. Our team at Scimcon has over 20 years of experience in laboratory informatics, and with many of our team members having direct lab experience, we can help you get your digitisation and laboratory informatics project off the ground, whilst understanding the questions and concerns faced by scientists every day.
Scimcon is proud to be sponsoring the Lab of the Future March congress, taking place both virtually and in-person at Hilton Back Bay, Boston, MA on 22nd-23rd March 2022. To organise a meeting and to learn more about how Scimcon can take your lab to the future, contact us today.
I didn’t really fit into the company I was in before, so firstly, I think to enjoy any role the people you work with are important. Realistically, I probably spend more time speaking with my colleagues than I do my own wife and kids, so having great colleagues definitely makes Scimcon enjoyable.
Secondly, the challenges within the role are exciting. Whenever you start a new contract – as we do regularly, supporting clients in pharma and biopharma – there is either an implementation project that needs carrying out, or an issue that needs resolving. Sometimes, the task at hand is not something I am directly familiar with or have the exact experience doing, but that makes it a challenge. And it’s the challenge that I enjoy.
In my prior role, we partnered with Scimcon on a number of projects. I had been involved in building a platform for our mutual client and when they needed to take the project forward, they needed someone to train, support, and project manage the implementation of the project software. It seemed a no-brainer for me to join the consultancy team at Scimcon, and to continue to support the project and the client to help them to progress. The transition into Scimcon was seamless, and I later moved from that initial project within the vaccines space onto a biotech company in the Netherlands, whom I have been supporting on e-systems.
My background helps me to bring people and team skills into play, so I am very suited to the Scimcon way of working, to support clients and to manage processes, SOPs, digital, and software projects for scientific companies. The client I am supporting currently was initially reluctant to appoint a lab informatics consultancy that was not local, and questions were raised as to whether or not we could perform the role from the UK without impacting the level of support we provide. As a test run, we were initially only working on a 3-month contract. Their processes are crucial to the business scale-up and growth, and our experience with other big pharma organisations has come into play helping them to navigate the decisions needed. I think we successfully demonstrated to them that it is feasible to be productive offering great support from the UK – so much so that the original 3-month project is now 30 months.
Every child has a hobby growing up, and of course in England, playing sports is probably one of the most popular activities. For me, football was my favourite pastime which evolved into more than just a hobby. It actually paved a pathway for all areas of my life.
What started out as a recreational game became a profession, as I left school at 16 to become a full-time football player, At 20, when my professional playing career finished, football again opened a window of opportunity to move to Southern California and coach football for 3 months. I returned 12 years later!
At 27, football again paid for my University education at Point Loma Nazarene University in San Diego, where I was sponsored via a soccer scholarship to study Business and Finance. I had never even enjoyed school, never mind imagined studying at University, but football provided a unique opportunity that was too good to refuse.
During my senior year at University, while coaching football in Denver during the summer, I was introduced to my fiancé Sarah who had also – coincidentally – attended University in the USA on a football scholarship. She was almost in a parallel to me, only she was based in Florida while I was on the total opposite side of the country in California.
Sarah and I had our first child then returned to the UK shortly after, where we now have four sons – aged 10, 7, 5, and 1. Our 10 and 7-year-olds are, like their mum and dad, football-mad, so we spend our weekends travelling to watch them play. Our 5-year-old is starting to get the bug, and we are yet to see if football is something our youngest warms to, but I can’t see the apple falling too far from the tree.
I still spend every day at some sort of football activity. Both our older boys are at the football academies so they each have 3-4 days a week training and playing. Football remains our outside-of-work life, having brought us together all those years ago.
And with the skills I learned at university, studying business and finance, as well as the team skills associated with playing sport, I am well placed to bring team leadership to the Scimcon family, and to focus on the best tactics and teams to work on a winning side.
Southern California was my home for 12 years, and having attended University in San Diego, that would be my obvious choice. We have a lot of friends and happy memories there, and we love the area – and the food!
We made the decision to return to UK as a family when we had the boys, for the support network of close family and friends. As I have been working from home for so many years anyway, personally my life hardly changed. However, it was a terrible impact for the boys. For any young kids, that transitional age and loss of companionship has been a huge negative experience. Luckily, the boys are pretty resilient and seemed to have bounced back into the new normal without any issues.
Funnily enough, I am not really a techie! I use a PC and a phone, but not much else.
Even though I don’t spend a great deal of time on gadgets and gizmos, I love the knowledge and benefits you can see from technology. For example, having spent so many of my formative years playing and coaching football, I am now still involved with my sons and their training and I see the technology to hand, which was never available when I was playing in the US. It’s absolutely fascinating, and there’s two pieces of tech in particular that I’m seeing used regularly at my sons’ training and matches. One is a Veo sports camera, which follows the ball and records the play, the other is an APEX GPS tag. This handy piece of kit is worn in the back of my son’s shirt when he’s playing, and all the data collected throughout the match is recorded on a smartphone, recording metrics such as speed, average position, and provides an overall performance review.
It’s amazing to see two of my previously completely separate worlds – football and technology – coming together, and it is really interesting to see how this technology is enabling football. As a coach, it also allows me to see and read the data available, so that we can then determine what is needed to improve in a game.
Scimcon is not a technology company, it is a people company that helps to solve the technology challenges for our clients, whether they be implementation, process or project-related. I am happy that I am not a techie, but very much a team and a people-person who can always learn and bring new skills to the table.
Podcast: Scimcon discusses digital transformation?Scimcon has been on quite a journey since its founding in 2000. Our co-founder Geoff Parker recently spoke with John Storton at Yellow Spider Media for its Business Spotlight podcast, where he discussed Scimcon’s experience in informatics projects over the last 21 years, how implementation projects have changed, and trends in digital lab transformation.
You can listen to the discussion below.
With 20 years’ experience in the Biotech and Life Sciences industry, Micah Rimer’s success has been primarily due to his ability to read organisations, frame the problems and identify the best path to bring people together to achieve the desired goals. During Micah’s time working in Biotech and at big pharma he has successfully deployed consultancy groups within lab informatics and clinical projects.
Scimcon has supported Micah and his teams extensively on high profile projects in big pharma and Biotech. In this blog, Micah draws on his valuable experience to provide insight and tips on how to best to engage and work with consultancy groups.
Deciding on the right Informatics Consultant for your pharma or Biotech company is not a simple task, despite the various vendors available. Informatics in the Life Sciences industry covers a wide scope, so it is unlikely you will find an appropriate consultant through Google’s search algorithms. To find the best fit, you should consider what the key priorities are for your engagement, find a partner that you can trust and work well with and one that can bring a unique perspective to your collaboration.
Starting out with the key skills and contributions that are needed, as in any selection process, is the first step in identifying the right Informatics Consultant.
While technology is constantly advancing, I would encourage you to think hard if the tech skills are really the most important aspect for a successful collaboration. From my experience, while an understanding of the underlying technology and what it is capable of is important (be that LIMS, ELN, eCOA, eDiaries, PV software etc), what is of more importance is someone who can both communicate and partner with the organisation. A successful computerised system consists not just of the software, but also the people that will use it and the processes they will follow. All of those components must be balanced for a successful implementation, so while the technology piece may feel like the most obvious area to address, do not underestimate the work with the people and processes.
For example, there was a point in my career where I was asked to implement a Pharmacovigilance (PV) signal detection system for an organisation I was employed by. This had been a critical gap in the organisation for a long period of time, and there were several options on how to proceed, but no easily defined right answer. We could look to either evaluate and buy something off the shelf, hire a company to build a custom-designed tool, or alternately we could try to finalise a prototype that a programmer in the department had been playing around with for a while. (His tool had nice features, but still some technical gaps and no clear path forward to make it robust enough to use in such a highly regulated environment). In looking for external help, some may have favoured looking to recruit Informatics Consultants with a background in Pharmacovigilance, or perhaps with the technology skills to leverage the drug safety system platform. But in choosing Scimcon, I went with the partner I trusted to help evaluate the options and lead a successful implementation in that particular organisation. A fantastic off-the-shelf tool would never have been a success if people did not want to use it because they preferred the home grown highly customized (but invalidated) prototype.
With Scimcon on board, we were able to evaluate the pharma and drug safety landscape and determined that there could be a good path forward with the prototype that had already been developed. We were able to establish an effective team, drawing upon the Pharmacovigilance expertise in the department to address business process and usage questions. The programmer who built the prototype had the vision for how the software should work and what needed to be done from a technical perspective. Scimcon was able provide the knowledge and experience of how to move a prototype to a production system and validate a custom-defined tool that had been built by a programmer who does not have expertise in documentation. The output was widely recognised as a huge success.
It is important to keep in mind what gaps you are trying to close and what capabilities are needed to fill them: – Maybe you need the knowhow to get a project completed in a challenging environment; the technical skills to do the programming; the expertise with documentation; or you need to access people who have exceptional attention to detail to make sure a system is appropriately qualified and works as intended.
Whatever your challenge, you should ensure that the skillsets available from your informatics consultancy match the challenges you are facing.
As with many relationships, the more time you work together, the more trust you build up. This just proves that the importance of having established relationships and ways of working cannot be understated. No one is perfect, but the devil you know may indeed be a better fit than someone new to you. Always think about building up relationships for the future; it is a small world.
With this in mind, when looking for life science Informatics Consultants to partner with, one key consideration is to determine how they will be able to deal with adversity. What are they prepared to do if they see that a project is starting to go sideways? When speaking with them, ask them about projects that did not go according to plan or did not work out, and how did they manage that situation? What did they learn from that? Do they do anything differently from those lessons learned? Consultants, and Informatics Consultants especially, have all been thrown into projects where the requirements and expectations were not appropriately set in the beginning, which lead to problems later. Good consultants always learn from these situations and avoid repeating the mistakes that led them down that path.
Another key consideration for the interviewing and recruitment process is the quality of the questions the consultants ask and how well they listen.
Before you speak with them, think about what questions you would ask if you were in their shoes, and not having access to all the internal information you have: – Do they ask the right questions? Maybe they ask some questions you had not thought of? And how well are they able to play back what you have told them?
Often sales or account managers are very focused on telling you how easy it is for their teams to deliver, and how they will be able to deliver no matter what restrictions and conditions you add into the situation. Are there any conditions of the setup that would prevent the consultants from accepting the assignment? If there is nothing you can state that would cause them to be concerned, then maybe they are too good to be true! Look for their understanding that implementing systems is not usually a walk in the park. A truthful consultant is extraordinarily valuable.
Of course, it is always good to check the references as well. Does the life science informatics consultant have customers that have worked with them over a long period of time at different companies?
Bringing in consultants is typically not so easy, so numerous long-term engagements at different stops can itself also be a sign of delivering quality.
You should also look for feedback on the work the consultants delivered. There is a huge business out there for the larger agencies which spend time and resources selling at the executive level, but then use more junior resources to do the work. Having senior people presenting and being able to provide a concise message is important, but by and large you typically want to find people who are getting the work done. You must never lose sight of the goals to deliver projects on time and the overall drive for results.
Consider all of these aspects and listen to your instincts. Typically, these are not small or unimportant investments in the first place. Taking time to ensure you have the right fit is important. At the end of the day, you need to feel comfortable and confident that the people you choose can be counted on to deliver for you.
To me, one of the most valuable skills I look for with Informatics Consultants is the ability to bring a unique perspective. In a management training course I once took, the advisor summed it up this way: “Look, you are all smart people. If you come to a situation where you do not see a solution, it is probably because there is not just one solution. When you arrive at a situation like that you will have to find some way to balance and continually adjust, as there is likely no one right answer.” When I am bringing people in to support me on projects, I am looking for that ability to connect the dots and leverage previous experiences to help find the best solution.
One of the valuable parts of working as a consultant is that you get to see a variety of companies, all with different setups. While some people find that lifestyle stressful or challenging, there is an inherent value in being exposed to so many alternative organisational environments. If you can synthesize new information and learn rapidly, all these experiences add up to quite some knowledge. The more you can see things repeated with modified parameters, the easier you can find what works and what does not work, which is why we look to simulations to find some solutions. Informatics Consultants that have worked in different Biotech and big pharma settings with a wide exposure to different projects can help bring that knowledge to your organisation.
Finding consultants who have worked in various parts of life sciences or in other fields can also help to provide a more well-rounded view. At times, that enables seeing solutions in places you might not expect. They can also recognise patterns in the organisation you may be too close to see. The combination of being able to share these insights, as well having seen so many challenges and varying situations, can allow consultants to provide services to you that you simply are not able to manage internally.
Finding the right Informatics Consultant for your life sciences organisation is not an easy task; you need to make sure that you are bringing in the right skillset to match your situation.
The priority is to find people you can trust and who you feel confident can work in your environment. While the technology of course plays a role, do not overstate the importance of it and dismiss the (not insignificant) people and the processes aspect to our work. The system in itself will not be considered successful if people are not comfortably using it. Look for companies that can adjust to your needs and find solutions to your challenges as the landscape continues to change. In the end, that is what counts, finding a way to get the job done.
Scimcon is proud to offer its consultancy services to Biotech and big pharma companies around the world. To find out how we can help you achieve success in your implementation project, contact us.
